You connected a portal in GetMyInvoices, everything seemed set up, and a day later it says “action required” (“Eingreifen erforderlich” in the German interface). No receipts come in. In most cases it’s down to two-factor authentication, and to the way the official guide tells you to set it up.
Why 2FA portals keep losing the connection
Two-factor authentication is the most common reason portals like Amazon or eBay don’t import reliably into GetMyInvoices. You probably know the symptoms.
The portal is connected, and the next day it’s disconnected again. An error message without a clear cause. QR code scanned, still no receipts. And in the end the setup takes longer than the actual work.
The reason is almost always the same. The official method expects you to scan the 2FA code with your phone, use an authenticator app and set it all up across several devices. Lots of steps, lots of places for things to go wrong, and the connection can break at any of them.
It works without a phone too
You don’t actually need a phone for the 2FA connection in GetMyInvoices. It just isn’t in the official guide.
In many companies the 2FA sits on one person’s phone. The bookkeeper’s, the tax advisor’s, a colleague’s. Every time GetMyInvoices needs the code, someone has to ask for it. If that person goes on holiday or leaves the company, nobody can get to the second factor anymore. The right setup makes you independent of that. Access then sits in one place you control.
The way without a phone
It isn’t complicated once you know how. The problem is that the official documentation doesn’t show it, and there are a few spots where GetMyInvoices plays up if you don’t know them. Once it’s set up, GetMyInvoices fetches the receipts on its own again.
I’ve written the steps down one by one. 23 pages, 32 illustrated steps with screenshots from GetMyInvoices, from choosing the portal and setting it up without a phone to troubleshooting when the connection doesn’t hold right away. The guide is in German.
One-off payment of €49, instant PDF download, no subscription.
Get the guide: stress-free 2FA setup in GetMyInvoices (in German) →
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